Business Relationship Manager Survey
Measures business customer perceptions of their relationship manager on a matrix of key attributes.

Business Services Post-Transaction Survey
Measures the level of service businesses are experiencing with you on a day-to-day basis. Business customers are contacted after interacting with a branch or telephone employee regarding a business account, or after contacting your card services group, direct deposit group or cash management group with a question or concern. Provides detailed feedback about operational effectiveness from the customer perspective, identifies pain points and gives month-to-month trending. Avannis provides you with timely alerts when business customers have urgent concerns that need to be addressed quickly.