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Participating in the ICBA Compensation & Benefits Study?

Make data collection easier with our Helper Worksheet! This tool is designed to help you organize and streamline your responses before submitting them to the study.

ICBA
ICBA Membership Benefits Include:
  • No Cost Setup
  • No Contracts Or Minimums
  • Industry benchmarks on 30+ studies
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Avannis is the ICBA Preferred CX Service Provider

Most banks listen to their customers AND their employees. As ICBA’s preferred provider for all things “experience,” Avannis will guide you on the right metrics to use for 30+ bank touchpoints, and employee engagement topics. Avannis’ robust community banking benchmarks are unparalleled.

Methods

ICBA Survey Types

These Include:

  • Teller
  • New Account
  • Loan
  • Telephone Banking
  • Online Banking
  • ATM / ITM
  • Closed Account
  • Employee
  • Customer Pulse
  • Insurance
  • Investment
  • Fraud
  • Commercial
  • Small Business
Benefits

ICBA Membership unlocks:

  • 30 Voice of Customer Studies
  • Custom Employee Climate Studies
  • $0 Setup / Design / Programming
  • 10 Popular Methods For Data Collection
  • Discount Pricing
  • No Contract Or Minimums – Fits All Sizes
  • Industry Benchmarks
  • Full-Service & Self-Service Options