Maintaining Contact With Customers During Tentative Times
Lisa Jensen2020-03-28T03:12:28+00:00COVID hit everyone out of left field. A Black Swan [...]
Customer Feedback Reveals They Still Want Your Brick-and-Mortar Branch
Lisa Jensen2020-03-12T21:41:15+00:00The popularity of online banks can’t be denied. In the [...]
What You Need to Know About ICBA LIVE
Lisa Jensen2020-03-04T23:12:52+00:00Trade shows are excellent places to stay on top of [...]
Social Media 101 for Banks and Credit Unions
Lisa Jensen2020-02-28T21:42:30+00:00Social media has proven to be a useful marketing tool [...]
Is There Anything to Fear From Fintechs?
Lisa Jensen2020-02-19T16:51:45+00:00Considering its practically meteoric rise from a simple payor platform [...]
Digital Divide in Finance: Bridging the Gap
Lisa Jensen2020-02-14T19:42:30+00:00In general, the idea of a digital divide isn’t new. [...]
Maintaining a Personal Touch While Harnessing the Power of AI
Lisa Jensen2020-02-12T17:05:17+00:00For years, industry experts have been forecasting the massive impact [...]
Customer Feedback: Why It Matters and How To Get It
Lisa Jensen2020-02-13T20:30:11+00:00As if banks and credit unions didn’t have enough competition [...]
4 Ways to Boost Customer Loyalty
Snap Social2020-01-15T17:41:52+00:00Attracting new banking customers is a key part of growing [...]
5 Customer Retention Solutions for Banks and Credit Unions
Snap Social2019-10-16T15:42:52+00:00It’s no secret that customer retention is critical to the [...]