1 in 5 Banks are Twitter Quitters
Steve Winn2018-08-23T18:07:17+00:00Social Media is the latest frontier for banks seeking to [...]
Expertise and Guidance
Steve Winn2018-08-23T18:12:12+00:00The Avannis team has been measuring and improving customer loyalty [...]
Problem Resolution Tracking
Steve Winn2018-08-23T18:06:58+00:00Whether issues come to your attention through an Avannis [...]
Benchmarking
Steve Winn2019-10-10T22:48:53+00:00The challenge with benchmarking has always been the ability to [...]
Measurement Tools
Steve Winn2018-08-22T17:42:32+00:00Avannis offers a full range of measurement options and will [...]
Can you explain your incentive pay to your staff?
Steve Winn2018-08-23T15:08:57+00:00Our most successful clients include a customer satisfaction or loyalty [...]
Loan and Mortgage Surveys
Steve Winn2018-08-22T17:43:20+00:00Loan Application Satisfaction Survey Loan Servicing Satisfaction Survey Loan Cancellation [...]
Investment Brokerages and Advisors
Steve Winn2018-08-22T17:43:39+00:00High Net-worth Client Relationship Survey Investment Advisor Customer Survey Investment [...]
Business Banking Surveys
Steve Winn2018-08-22T17:43:57+00:00Business Relationship Manager Survey Business Services Post-transaction Survey Business Relationship [...]
Internal Service
Steve Winn2018-08-22T17:44:20+00:00When developing a true service culture, every member of the [...]