HOW BEST-IN-CLASS CFIs USE CUSTOMER EXPERIENCE FEEDBACK
Community financial institutions (CFIs) working with Avannis aren’t just collecting feedback to be studied at a later date. They’re taking that data and using it in two distinct — and equally important — ways. First, they can address individual client...
A Closer Look at Compensation in Community Banking
Compensation and benefits have become an important, and often challenging, area of focus for community financial institutions (CFIs). Hiring and retention remain highly competitive, with leadership teams focused on both retaining tenured employees and attracting new talent. This was particularly...
Three Barriers Preventing CFIs From Fully Hearing Their Customers
Leaders at community financial institutions (CFIs) have a wealth of data at their fingertips. Operational information is abundant and can tell an executive a great deal about the interactions clients have with a branch. But operational data doesn’t offer the...
Visability Over Volume: What Goes Into an Account Holder Listening Program
Many financial institutions believe they have a good understanding of what their account holders want. After all, leadership sees the numbers and performance metrics; surely they’ve got a handle on what’s going on. But operational data alone rarely tells the...
AI in Banking: The Most Valuable Use Case No One Talks About
I recently attended a round table with business owners who are implementing AI initiatives using a well-known platform. Every owner had a version of the same story: “Our AI project is stalling. It just isn’t meeting our expectations yet.” From...
Avannis announces updated branding.
We’re excited to announce the alignment of our brand with the energy, insight and clarity that flow from turning client experience into opportunity. Dedicated to the banking industry since the 90s, Avannis provides a simple yet powerful platform enabling banks...
Avannis and Infintegration Partner
Avannis is excited to announce that we have partnered with Infintegration which specializes in enabling integration to legacy core banking systems. Uniquely aligned as experts in the financial services space, Avannis and Integration partnering signifies innovation support to the banking...
Join the 2025 ICBA Compensation Survey
Avannis is proud to serve as ICBA’s Preferred Service Provider who will field the 2025 Community Banking Compensation Survey. This survey is designed exclusively for community banks and is your chance to gain invaluable compensation insights—all while helping strengthen the...
Avannis and Kasasa Partner
The mutual partnership between the two ICBA Preferred Service Providers is formalized in connection with ICBA LIVE, the largest annual community banking convention, demonstrating the importance of industry collaboration in a constantly changing market. Kasasa is a financial technology and...